I. GENERAL

1. Hereafter, any use of the words “school”, “center”, “us”, or “our” refers to International Language Centers, and any use of the words “client” or “student” refers to the contracting party

2. Validity
The general terms and conditions are valid for all business transactions with our clients.  The client accepts the general terms and conditions by using our services, and these terms and conditions are valid for the whole period of the business relation.  They are also valid for future business transactions or relations.  The initial or later occurring invalidity of one or more provisions of the General Terms and Conditions does not affect the validity of the other provisions.  In that case, a valid provision shall be deemed agreed that is closest to the legal and economic purpose.

3. Applicable law and jurisdiction
The contractual relation and other business relations between the client and us are exclusively subject to Polish laws excluding international sales law.  Subject to admissibility, the exclusive jurisdiction for all disputes for both parties will be Krakow, Poland.

II. LANGUAGE TEACHING

1. Private courses
Individual courses can be arranged from Monday to Friday between 8:00 a.m. to 8:00 p.m. and on Saturdays from 8:00 a.m. – 4:00 p.m.  Postponements have to be announced in the school office a minimum of four hours before the scheduled start of the lesson, or by 8:00 p.m. the previous day for lessons beginning before 10:00 a.m. otherwise the lesson will be charged.  In case of a delay of 30 minutes or more without previous consultation with the school during our office hours, the lessons cannot be guaranteed.  A minimum booking of 2 hours weekly is required.  There is no maximum.   

2. Group classes
The maximum number of participants in group classes is limited to 6 students.  On average there are 3 to 4 people per group.  We reserve the right to change the course program and/or reduce the number of hours if there are 3 or fewer participants within one group.  There are no refunds for missed classes.

3. Special Programs
Special programs are arranged as individual courses, except that certain courses entail extra activities or limitation on meeting days and times due to discounts involved.  Descriptions of special programs can be found in our brochure and on our web page. 

4. Teachers
Teachers are assigned to each client by the school.  Teachers may be changed as often as liked upon request, and the wishes of the student for a particular teacher are taken into consideration.  There is no general entitlement to be taught by the desired person, however, and requests for change must be made at least one week in advance.

5. Length of lessons
The length of each lesson, or class hour, is 50 minutes.  For studies of four hours per day or more, there is generally one 30-minute break at the halfway point.

6. Cancelled lessons due to holidays
All lessons cancelled because of school closures due to holidays will always be made up at no additional cost to the student.

7. Enrollment
Enrollment is effected by submissions of a completed registration form, or through electronic mail (e-mail) communiqué.  For minors, the signature of their parents or guardian is compulsory.

III. PAYMENT FOR SERVICES

1. Registration fee
There is a 150 zloty registration fee, which is applied to tuition fees.  Upon making full payment, the registration fee is subtracted from the balance owed.

2. Method of payment
The teaching fees are payable upon arrival at the school.  Fees may also be paid for in advance, and payments made by credit card and wire transfer MUST be made in advance.  The invoice total has to be paid at the latest by the beginning of the course.  All costs are in Polish zloty, and if payment is made in another currency other than zloty, the current exchange rate as determined by the school shall apply.  This means that any prices quoted in US dollars or Euros may be slightly higher or lower at any period of time.

3. Rescission
The rescission of contract without penalty (less any bank transfer/Pay Pal fees and apartment/group class deposits) is only possible at least three days before the course starts.  Rescission is possible after this time up to three days after the course has started.  In case of rescission during this time, the school withholds 100 zloty of the monies paid as a processing fee (waived if cancellation is made the first day), plus any bank transfer/Pay Pal fees and apartment/group class deposits.  Any discounts and free lessons are voided, and the costs for such will be subtracted from the amount of any monies refunded.   In all cases for rescission after the student has arrived at the school, it is necessary to inform an administrative office employee AND email his or her intent to cancel to info@learnpolish.net  Three days after the beginning of the course, a rescission is not possible anymore except in special cases and solely at our discretion.  In all cases of rescission, the 100 zloty registration fee will be forfeit. Any refunds will be processed and sent to the student via Pay Pal within 2-4 weeks, or paid in cash in the school office, at our discretion.

4. Transportation
If there is a change in status in airport pickup, in that it is no longer required, we must be notified at least three days prior to scheduled arrival as indicated on the student’s submitted reservation form, otherwise the fee cannot be deducted from the student’s total costs.  If airport transportation was included for free, in such case the normal fee will be added to the invoice total.  In case of delayed or cancelled flights we may, at our discretion, waive this fee provided the school is notified via telephone before the driver has departed to the airport.

5. Discounts
All participants who stay with the school for longer than 4 weeks (minimum 20 lessons) will receive a discount of 10% on any course fee (Semester and Summer Group programs excluded).  All former students receive a 10% tuition fee discount.  With multiple bookings we offer a discount.  We also offer corporate rates for companies that would like to train several employees at the same time or within one calendar year.  To be eligible for discounts, payment in full must be made in advance.

6. Deposit
Except for the registration fee, there is no deposit required.

7. Forms of payment
Payment for all fees may be made in the flowing ways:
Cash (Polish zloty)
Credit card (one week before arrival)
Bank transfer (one week before arrival, and 1 week before extension)

8. Validity of prices
The prices given in the brochure and web page are valid from 12/2007 until 12/2008.  Please note that prices subject to change without notice.  If the price for any product or service increases before start of lessons, the student will have the option of changing program or lodging with no penalty.  If the price is changed once a student starts studying with us, the lower price will be maintained for the duration of original agreement.

9. VAT and taxes
The school’s course programs are free of VAT and tax in accordance with current law.  Prices for accommodation in home stay and at the school include all taxes.  Prices for other accommodation do not include taxes.

10. Bank transfer information
SStudents are responsible for all costs involving payment by bank transfer, on both ends of  the transaction.  If payment is made via bank transfer, we MUST be notified via email or letter of the sending date, amount, and name of sender, on the same day transaction was made  All bank transfers must be completed at least one week prior to arrival.

Name of bank: Millennium
Address: ul. Karmelicka 3
30-183 Krakow
Poland
Name of account: International Language Centers
Account numbers: For US Dollars: 79 1160 2202 0000 0000 3751 8012
For other currency: 60 1160 2202 0000 0000 3216 8125
SWIFT code: BIG B PL PW XXX

11. Visa application
Students who need a visa for travelling and require a letter of invitation will have to make payment in full-in addition to any other deposit monies-before the school sends them the letter of invitation.

IV. LIABILITY

1. The student accepts liability for any damages he or she may cause in the school, in the house, or to the property of the landlord.  The school, or any person working for the school, cannot be made liable for the loss of personal property.

2. Leisure activities
Participation in leisure activities is done at the student’s own risk.  The school or any person working for the school cannot be made liable for accidents or damage to personal property.  The school recommends that the student makes arrangements to have appropriate medical coverage during their stay, in particular health, accident, and personal liability insurance.  The school can provide contact information for various insurance agencies, although does not recommend any particular one.

3. Underage participants
The host families and school cannot accept responsibility for under age participants.  Responsibility is limited to inform the parents or guardians immediately if behaviour of the particular minor is giving reason to be worried.  Accommodation in a youth hostel, hotel, apartment, home stay, or any other form of lodging arranged by the school for under age participants requires the written agreement of their parents or guardians.

4. Agreement
The program laid out on the web site/brochure will be the agreed course.  The school and organizers reserve the right to make suitable alterations to achieve better services.  If the program cannot be completed due to Acts of God (force majeure), costs incurred up to that point may be retained or invoiced.  An appropriate failure on the part of the organizers for any other reason will result in full refund of all payments made.  No further claims will be considered.

5. By submitting the reservation form, the student becomes a contracting party of the school.  The school reserves the right to make any non-detrimental program changes.  Any verbal arrangement is valid only if confirmed in writing.  The school reserves the right to correct printing and calculation errors.  All information provided in this list is valid as of 11/2007.